Frequently Asked Questions (FAQs)

General Visiting:

Do I need to book online?

Yes please.  Tours have limited capacity and we would hate for you to travel and then discover your selected tour was full.

Is there a charge for car parking?

No, car parking is included in your Gardens or House Tour ticket.

Is there a café/tearoom?

Yes – the Stableyard Tearoom will be open 1pm until 5pm for visitors to enjoy a selection of hot and cold drinks, cake, and pre-packaged snacks.

 

House Visits

What tours are available?

Please see the House Tour section of our website.

 

How do I book more than one tour?

Please select the Great Tour, once you have added the ticket you need to your shopping basket the process will ask if you would also like tickets for the Kings Tour or Books, Beds and Beyond. The option will come up again should you wish to book all three.

 

Can you do all three tours on one day?

Yes. Although there will be a lot of information to digest in one day so you may prefer to visit more than once.  To do all three in one day please enjoy the Great Tour from 1.15pm, then take part in the Books, Beds, Beyond Tour at 2.30pm and finally the Kings Tour at 4pm.

 

Visiting the Beezy Bailey Exhibition

How do I see the exhibition?

The indoor elements of the exhibition can be enjoyed by purchasing a ticket for The Great Tour on dates in April and May when the House is open.  The Great Tour ticket also gives you access to the gardens where you can enjoy the outdoor bronze sculptures.

The outdoor elements of the exhibition can also be enjoyed Monday and Tuesday throughout May when the House is closed – please purchase a Gardens and Landscape ticket to enjoy on those dates.

 

Gardens

Do I need to pay to visit the gardens in addition the house?

No – tickets for the Great Tour or the Kings Tour include the Gardens.  If you are not visiting the House you will require a gardens ticket.

 

Is Orpheus open?

Work is ongoing to ensure Orpheus can be enjoyed for years to come.  Unfortunately, that means that visitors cannot descend the inverted pyramid but it can be enjoyed from ground level, with interpretation panels in place explaining the ongoing work.

 

What’s the difference between the Gardens and Landscape vs the Parkland and Landscape?

The Gardens and Landscape incorporate the areas close to the House, used by the public and open on selected dates for visitors such as the Rose Gardens and Lily Pond.   The Parkland and Landscape incorporates areas slightly further away from the House which will be open for visitors to enjoy on Monday’s and Tuesdays in June and July.  These include the stunning Walled Garden, Orpheus, the historic waterways and the Grand Etang.

 

Other guidance we ask you to kindly follow whilst visiting:

Children under 12 must be accompanied and supervised by an adult at all times.

Due to the historic nature of the Estate, there are uneven surfaces and walkways.

Drones must not be used anywhere onsite for the protection of the public and buildings.

The Park and Gardens are part of a working Estate, be aware of vehicles and works being undertaken to enable the continued enjoyment of your visit.

The Estate is managed naturally to ensure that the different ecosystems work in harmony, please be aware that at different times of the year there can be insects which may sting or bite e.g. ticks, wasps and bees. It is recommended to follow the NHS advice on prevention of bites and stings and the guidance on symptoms and treatment if you experience a bite or sting.

Dogs are welcome in the parkland (but not the gardens) as long as they remain on leads due to livestock.

 

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