Frequently Asked Questions

General Visiting

Yes please.  Tours have limited capacity and we would hate for you to travel and then discover your selected tour was full.

No, car parking is included in your Gardens or House Tour ticket.

Yes – the Stableyard Tearoom will be open 1pm until 5pm for visitors to enjoy a selection of hot and cold drinks, cake, and pre-packaged snacks.

Dogs are welcome in the gardens and wider parkland when kept on a lead, but they are not permitted inside the House. Well behaved dogs are welcome in the stableyard, gift shop and tearoom on a lead.

Please note we do not recommend leaving dogs in cars as there are no shaded areas in the car park.

Food allergens and intolerances

Our suppliers and kitchen handle numerous allergenic ingredients on a daily basis. Whilst we endeavour to reduce the risk of contamination unfortunately it is not possible to guarantee that our dishes are 100% allergy free.

Selected items are offered as “gluten free” or “dairy free” where stated.

Ingredient omissions and substitutions are accommodated where practical BUT please note any changes should NOT be considered to have made the food 100% allergy free.

Food descriptions do not list every ingredient so please ask to check our allergy information. Our allergy information only covers the 14 main allergens as listed by the Food Information Regulations.

Please note cakes etc are made in a mixer that also handle cereals, nuts, milk, eggs etc.

All finished cakes are stored in the same area. Therefore, we never claim any food is 100% allergy free. Full ingredients lists are also available for most of the items we serve.

Our staff are here to help, if you have any concerns or questions at all please DO ask a member of staff for more information.

House Visits

Please see the House Tour section of our website.

Please select the Great hall Experience/Tour, once you have added the ticket you need to your shopping basket the process will ask if you would also like tickets for the State Rooms Tour or Books, Beds and Beyond. The option will come up again should you wish to book all three.

Yes. Although there will be a lot of information to digest in one day so you may prefer to visit more than once. To find out more click here.

On weekdays (excluding Bank Holidays) all access to the House is by guided tour only. At weekends you may enjoy The Great Hall Experience free-flow.

At weekends, and Bank Holidays, The Great Hall tour is free-flow, meaning you can walk around the rooms at your own pace. The Great Hall tour includes some of the most important artworks and you can enjoy them at your leisure throughout the afternoon. The House opens at 1:15pm and closes at 5pm with last entry at 4pm. Guides will be on hand to answer any questions or give assistance if required.

The Books, Beds and Beyond Tour is ideal for exploring the intricate areas of the House. Please be aware however- just like the servants, you will have to navigate a number of staircases. Tours run once a day and have limited numbers due to room sizes.

Boughton is a veritable treasure house with a wide variety of beautiful and historic artifacts. The Great Hall Tour or the State Rooms Tour will allow a visitor to enjoy wonderful artwork on your visit to Boughton House.

Gardens

No – tickets for the Great Hall or State Rooms include the Gardens.  If you are not visiting the House you will require a gardens ticket.

Work is ongoing to ensure Orpheus can be enjoyed for years to come.  Unfortunately, that means that visitors cannot descend the inverted pyramid but it can be enjoyed from ground level, with interpretation panels in place explaining the ongoing work.

The Gardens and Landscape incorporate the areas close to the House, used by the public and open on selected dates for visitors such as the Rose Gardens and Lily Pond.   The Parkland and Landscape incorporates areas slightly further away from the House which will be open for visitors to enjoy on Monday’s and Tuesdays in June and July.  These include the stunning Walled Garden, Orpheus, the historic waterways and the Grand Etang.

Dogs are welcome in the Gardens and wider parkland when kept on a lead.

Please note we do not recommend leaving dogs in cars as there are no shaded areas in the car park.

Children under 12 must be accompanied and supervised by an adult at all times.

Due to the historic nature of the Estate, there are uneven surfaces and walkways.

Drones must not be used anywhere onsite for the protection of the public and buildings.

The Park and Gardens are part of a working Estate, be aware of vehicles and works being undertaken to enable the continued enjoyment of your visit.

The Estate is managed naturally to ensure that the different ecosystems work in harmony, please be aware that at different times of the year there can be insects which may sting or bite e.g. ticks, wasps and bees. It is recommended to follow the NHS advice on prevention of bites and stings and the guidance on symptoms and treatment if you experience a bite or sting.

 

Drone Photography

The flying of drones around the House and wider Grounds and Estate is not permitted without prior permission from the Estate team for the protection of the public and buildings. If you wish to do so, please email info@boughtonhouse.co.uk and provide copies of your drone licence, current insurance and details of its intended use.

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